Welcome to REAL DIGITAL EXCLUSIVES
Click on 'items' or 'packs'
Delivery Information
Digital delivery unless otherwise listed
We deliver all our items in our store digitally through a provided email address at checkout.
Browse our store, make your selections and receive your goods within 24 hours, typically within 1 hour when order your order is successfuly paid for.
If you have issues redeeming your digital item/s, please contact us to resolve your concerns regarding redemption of your goods.
Payment
We will continuously expand payment options in our store
Our store exclusively accepts payment including but not limited to bank transfer, PayID and PayPal Friends & Family. We are actively exploring additional avenues to enhance your shopping experience and ensure you are secured. Thank you for your continued support and trust in our store.
If you have any difficulties in the checkout process, please contact us.
Returns, Refunds & Cancellations
Only available BEFORE item delivered digitally
Our store operates a strict policy of no returns and refunds. Once a purchase is made, it is considered final. Please thoroughly review your selections before payment.
We apologise for any inconvenience this may cause and appreciate your understanding.
If you have any questions or concerns about a product before making a purchase, please don't hesitate to contact us.
Cancellations are allowed BEFORE your digital good is successfuly delivered to you and/or if an order total amount payable is not paid successfuly within 72 hours, it will be cancelled.
Once delivered, cancellations, refunds and/or returns will no longer be accepted.
Need help? Contact us!
If you need to contact us to clarify a concern, please don't hesitate!
Discord: https://discord.gg/ujXCD5TJmB (#support-ticket)